FAQs
What types of products do you offer?
Hunt It specializes in a curated selection of innovative products designed to enhance everyday life. Our offerings include versatile kitchen gadgets, fitness essentials, and tech charging solutions, all aimed at simplifying tasks and elevating your lifestyle.
How can I contact customer support?
You can reach our customer support team via email at huntitpkk@gmail.com or through WhatsApp at +923174854054. We are here to assist you with any inquiries or concerns you may have.
What is your replacement policy?
If you receive an incorrect, faulty, broken, or damaged product, you are eligible for a free replacement. Replacement requests must be made within 3 days of delivery. Please contact our customer support team with a video showing the issue to initiate the process.
How long does shipping take?
For orders placed in Riyadh, delivery is typically on the same day, depending on order confirmation time and product availability. For other cities in Saudi Arabia, deliveries are completed within 2 to 5 working days after order confirmation.
Are there any shipping charges?
Shipping charges, if applicable, will be displayed at checkout before you confirm your order. We strive to provide transparent pricing for all our customers.
Can I track my order?
Yes, you can track your order status through the tracking link provided in your order confirmation email. This allows you to stay updated on the delivery progress of your purchase.
What should I do if my order is undeliverable?
If our delivery partner is unable to deliver your package due to an incorrect address or failure to receive the parcel, our team will contact you to reschedule the delivery. It is important to provide accurate shipping information to avoid such issues.
Do you offer refunds?
We do not offer refunds. However, we do provide replacements for eligible products as outlined in our replacement policy. Please ensure to review the guidelines for a smooth replacement process.